Ænix Cloud is a service built on top of Cozystack that extends its functionality by offering seamless updates, SLA-guaranteed support and ultimate features.
Worried about Kubernetes and stateful services on your infrastructure? Our turnkey solution saves you time and effort, delivering ready-to-use, expertly configured managed services that work on-premise.
Scaling, updating, monitoring of stateful services is usually not an easy task, but with our solution you can handle it with ease.
Seamless Updates
Support 24/7
Enterprise features
Managed services with just a click
Are you looking for a solution to leverage the benefits of managed services on-premises? We provide a complete solution to run in your infrastructure.
Pricing plans
| Basic | Plus | Enterprise | |
|---|---|---|---|
| Support Channel | Dedicated Slack or Telegram Channel | Dedicated Slack or Telegram Channel | Full On-Call Support Available |
| Incidents covered 1 | 5 | Unlimited | Unlimited |
| Service Desk Hours | Business Hours 2 | Business Hours 2 | 24×7 Support |
| Emergency Response Time 3 | 1 Business Day Maximum | 4 Hours Maximum | 1 Hour Maximum |
| Standard Response Time | 2 Business Days Maximum | 2 Business Days Maximum | 4 Hours Maximum |
| Exclusive Packages | ✖️ | ✖️ | ✔ |
| Remote Access (ssh) | ✖️ | ✖️ | ✔ |
| Supervised Upgrade Assistance | ✖️ | ✔ | ✔ |
| Core Platform and Kubernetes Support | ✔ | ✔ | ✔ |
| Other Components Support | Best Effort | Best Effort | Enterprise Support Available |
| Security Fixes | In Release Cycle | 3 Business Days Maximum | 3 Days Maxumum |
| Bug Fixes | Standard Priority | Advanced Priority | High Priority |
| Consultation Hours Included per Month | 2 | 14 | 60 |
| Project Documentation Access | ✔ | ✔ | ✔ |
| Remote Installation via Google Meet, Zoom etc. | ✖️ | Available | Available |
- Incidents related to installation support will not count towards any support incident limit if reported within the 30-day installation support period.
- Business hours are defined as Mon–Fri, 9am–6pm CET, excluding holidays
- «Emergency» is defined as an incident involving a production system being down or unresponsive, with no workaround available.