Ænix pricing: support tiers, subscriptions and quotes

Published support tiers per 10 nodes for Public Cloud Platform and self-run Cozystack; Private Cloud and AI Platform quoted per RFP

Cozystack is free (Apache 2.0). Ænix sells a subscription around it. Hosting providers, MSPs and teams running Cozystack themselves buy from a published price list: support tiers per 10 physical nodes, from $1,250 per month. Ænix Private Cloud Platform, Ænix AI Platform and multi-region operator builds are scoped and quoted per RFP, because the number depends on estate size, regulatory scope, migration volume and operating model.


How pricing works

Two independent choices:

  • Platform — which of the three Ænix platforms you run, decided by who consumes the capacity: customers who are not you (Public Cloud Platform), your own regulated business units (Private Cloud Platform), or AI workloads on your own GPUs (AI Platform).
  • Support tier — how Ænix supports you. Four tiers, from Basic ($1,250 per 10 nodes per month) to Enterprise (custom).

Services — Platform Readiness Assessment, pilot, build, migration, managed operations — are scoped separately.

Which side you land on: an Ænix Public Cloud Platform subscription at provider scale and support for self-run Cozystack are productized, so the price list below is the price. Private Cloud Platform, AI Platform and multi-region operator builds are programmes, not SKUs: they always include an assessment, a migration plan and an operating model, so they are quoted per RFP after scoping.


Step 1 — Pick a platform

PlatformForHow it is priced
Ænix Public Cloud PlatformHosting providers, MSPs, regional clouds and data centres selling cloud to customersProductized: support tier per 10 nodes, from $1,250 per month, with the Ænix commercial modules included
Ænix Public Cloud Platform, operator scaleTelcos, national operators and large public clouds running a multi-region commercial cloudMulti-year programme, quoted per RFP
Ænix Private Cloud PlatformRegulated organisations running cloud for their own users (banks, insurance, public administration, telco, healthcare). Developer self-service is part of this platform, not a separate line itemMulti-year programme, quoted per RFP
Ænix AI PlatformInference, fine-tuning and RAG on your own GPUs: GPU tenancy, model serving, vector databases, GPU sizingProject plus optional managed retainer, quoted per RFP

These are the three Ænix platforms. They run on one engine with different surfaces switched on, so a second platform is scoped as a configuration change on the one you already run, not as a second build.

Alongside them: enterprise support for Cozystack for teams running Cozystack on their own or leased servers, who buy the same subscription from the same table, and the WHMCS integration, a proprietary Ænix module included in every tier.

Explore the platforms →


Step 2 — Pick a support tier

This is the published price list: the Ænix Public Cloud Platform subscription. Every support tier includes the proprietary Ænix commercial modules (billing system and WHMCS integration); a team running Cozystack itself buys the same subscription and can simply leave the commercial modules unused. Prices are per 10 physical nodes per month. Annual billing costs 10 months of the monthly price, so two months are free. Toggle annual and monthly, and scroll the table for the full comparison: SLA, commercial modules, support scope, PoC, training, security, consulting, procurement terms and team engagement.

Basic
$1,250 / month per 10 nodes
billed annually
Standard
$3,000 / month per 10 nodes
billed annually
Plus
$5,500 / month per 10 nodes
billed annually
Enterprise
Request quote
Information
Who is it forSmall providers, startups, and internal teams running limited workloadsMiddle-size providers and data centers, growing teams with production SLAs who need faster responses and hands-on guidanceRegulated and privacy-conscious organizations, SPs/DCs with mission-critical clustersLarge-scale platforms and partners needing roadmap influence and custom integrations
ValueBusiness-hours incident support, the Ænix commercial modules, CVE fixes and knowledge-base upgrade guidance. Low risk at low costUnlimited incidents, 4-hour emergency response, platform installation, supervised upgrades and fast-track security fixes24×7 support, 8-hour standard response, air-gapped install support, guided migration, compliance audit support and external monitoringCo-engineering on features, architectural reviews, and tailored SLAs across multi-DC and air-gapped setups
SLA-guaranteed Support
Package Includes10 Physical Nodes10 Physical Nodes10 Physical NodesCustom
Incidents covered¹5UnlimitedUnlimitedUnlimited
Service Desk Hours²Business HoursBusiness Hours24×7 Support24×7 Support
Emergency Response Time³In 8 HoursIn 4 HoursIn 4 HoursIn 1 Hour
Standard Response TimeIn 2 Business DaysIn 2 Business DaysIn 8 HoursIn 4 Hours
Ænix commercial modules (proprietary)
Billing System✔✔✔✔
WHMCS Integration✔✔✔✔
Support scope for open-source Cozystack features
White-labeling configuration✖✔✔✔
Air-gapped installation✖✖✔✔
Backup configuration✔✔✔✔
GPU sharing (HAMi) configuration✖✔✔✔
PoC
PoC Support LevelKnowledge base and answering questionsBasic PoCFull PoC PackageFull PoC Package
Learning and trainings
K8s Deep Dive CourseQuoted on requestQuoted on request1 full course/year free; additional at 30% off1 full course/year free; additional at 30% off
Training1 hour/month2 hours/month3 hours/month5 hours/month
Security Features
Fast-track security bug fixing✖✔✔✔
CVE Vulnerabilities✔✔✔✔
User Authentication Support✔✔✔✔
Consulting/Managed Assistance
MigrationDocumentation onlyDocumentation onlyGuided by ÆnixManaged by Ænix
Architecture AdvisoryBilled hourlyBilled hourly✔✔
Best-Practice AuditBilled hourlyBilled hourly✔✔
Platform Installation✖✔✔✔
Compliance audit support✖✖✔✔
Supervised Upgrade Assistance✖✔✔✔
Out-of-scope work rate$150 / hour$150 / hour$150 / hour$150 / hour
Procurement
MSA and SLA termsStandard, no amendmentsStandard, no amendmentsStandard, amendableCustomer templates permitted
Ænix Team Engagement
Dedicated support channel✔✔✔✔
Remote access to your clusters, with your approval✖✔✔✔
External Monitoring✖✖✔✔
Personalized Roadmap✖✖✔✔
Priority Engagement Time⁴2 Hours4 Hours15 Hours40 Hours
Basic
$1,250 / month per 10 nodes
billed annually
Information
Who is it for
Small providers, startups, and internal teams running limited workloads
Value
Business-hours incident support, the Ænix commercial modules, CVE fixes and knowledge-base upgrade guidance. Low risk at low cost
SLA-guaranteed Support
Package Includes
10 Physical Nodes
Incidents covered¹
5
Service Desk Hours²
Business Hours
Emergency Response Time³
In 8 Hours
Standard Response Time
In 2 Business Days
Ænix commercial modules (proprietary)
Billing System
✔
WHMCS Integration
✔
Support scope for open-source Cozystack features
White-labeling configuration
✖
Air-gapped installation
✖
Backup configuration
✔
GPU sharing (HAMi) configuration
✖
PoC
PoC Support Level
Knowledge base and answering questions
Learning and trainings
K8s Deep Dive Course
Quoted on request
Training
1 hour/month
Security Features
Fast-track security bug fixing
✖
CVE Vulnerabilities
✔
User Authentication Support
✔
Consulting/Managed Assistance
Migration
Documentation only
Architecture Advisory
Billed hourly
Best-Practice Audit
Billed hourly
Platform Installation
✖
Compliance audit support
✖
Supervised Upgrade Assistance
✖
Out-of-scope work rate
$150 / hour
Procurement
MSA and SLA terms
Standard, no amendments
Ænix Team Engagement
Dedicated support channel
✔
Remote access to your clusters, with your approval
✖
External Monitoring
✖
Personalized Roadmap
✖
Priority Engagement Time⁴
2 Hours
Standard
$3,000 / month per 10 nodes
billed annually
Information
Who is it for
Middle-size providers and data centers, growing teams with production SLAs who need faster responses and hands-on guidance
Value
Unlimited incidents, 4-hour emergency response, platform installation, supervised upgrades and fast-track security fixes
SLA-guaranteed Support
Package Includes
10 Physical Nodes
Incidents covered¹
Unlimited
Service Desk Hours²
Business Hours
Emergency Response Time³
In 4 Hours
Standard Response Time
In 2 Business Days
Ænix commercial modules (proprietary)
Billing System
✔
WHMCS Integration
✔
Support scope for open-source Cozystack features
White-labeling configuration
✔
Air-gapped installation
✖
Backup configuration
✔
GPU sharing (HAMi) configuration
✔
PoC
PoC Support Level
Basic PoC
Learning and trainings
K8s Deep Dive Course
Quoted on request
Training
2 hours/month
Security Features
Fast-track security bug fixing
✔
CVE Vulnerabilities
✔
User Authentication Support
✔
Consulting/Managed Assistance
Migration
Documentation only
Architecture Advisory
Billed hourly
Best-Practice Audit
Billed hourly
Platform Installation
✔
Compliance audit support
✖
Supervised Upgrade Assistance
✔
Out-of-scope work rate
$150 / hour
Procurement
MSA and SLA terms
Standard, no amendments
Ænix Team Engagement
Dedicated support channel
✔
Remote access to your clusters, with your approval
✔
External Monitoring
✖
Personalized Roadmap
✖
Priority Engagement Time⁴
4 Hours
Plus
$5,500 / month per 10 nodes
billed annually
Information
Who is it for
Regulated and privacy-conscious organizations, SPs/DCs with mission-critical clusters
Value
24×7 support, 8-hour standard response, air-gapped install support, guided migration, compliance audit support and external monitoring
SLA-guaranteed Support
Package Includes
10 Physical Nodes
Incidents covered¹
Unlimited
Service Desk Hours²
24×7 Support
Emergency Response Time³
In 4 Hours
Standard Response Time
In 8 Hours
Ænix commercial modules (proprietary)
Billing System
✔
WHMCS Integration
✔
Support scope for open-source Cozystack features
White-labeling configuration
✔
Air-gapped installation
✔
Backup configuration
✔
GPU sharing (HAMi) configuration
✔
PoC
PoC Support Level
Full PoC Package
Learning and trainings
K8s Deep Dive Course
1 full course/year free; additional at 30% off
Training
3 hours/month
Security Features
Fast-track security bug fixing
✔
CVE Vulnerabilities
✔
User Authentication Support
✔
Consulting/Managed Assistance
Migration
Guided by Ænix
Architecture Advisory
✔
Best-Practice Audit
✔
Platform Installation
✔
Compliance audit support
✔
Supervised Upgrade Assistance
✔
Out-of-scope work rate
$150 / hour
Procurement
MSA and SLA terms
Standard, amendable
Ænix Team Engagement
Dedicated support channel
✔
Remote access to your clusters, with your approval
✔
External Monitoring
✔
Personalized Roadmap
✔
Priority Engagement Time⁴
15 Hours
Enterprise
Request quote
Information
Who is it for
Large-scale platforms and partners needing roadmap influence and custom integrations
Value
Co-engineering on features, architectural reviews, and tailored SLAs across multi-DC and air-gapped setups
SLA-guaranteed Support
Package Includes
Custom
Incidents covered¹
Unlimited
Service Desk Hours²
24×7 Support
Emergency Response Time³
In 1 Hour
Standard Response Time
In 4 Hours
Ænix commercial modules (proprietary)
Billing System
✔
WHMCS Integration
✔
Support scope for open-source Cozystack features
White-labeling configuration
✔
Air-gapped installation
✔
Backup configuration
✔
GPU sharing (HAMi) configuration
✔
PoC
PoC Support Level
Full PoC Package
Learning and trainings
K8s Deep Dive Course
1 full course/year free; additional at 30% off
Training
5 hours/month
Security Features
Fast-track security bug fixing
✔
CVE Vulnerabilities
✔
User Authentication Support
✔
Consulting/Managed Assistance
Migration
Managed by Ænix
Architecture Advisory
✔
Best-Practice Audit
✔
Platform Installation
✔
Compliance audit support
✔
Supervised Upgrade Assistance
✔
Out-of-scope work rate
$150 / hour
Procurement
MSA and SLA terms
Customer templates permitted
Ænix Team Engagement
Dedicated support channel
✔
Remote access to your clusters, with your approval
✔
External Monitoring
✔
Personalized Roadmap
✔
Priority Engagement Time⁴
40 Hours

Notes on the table

  1. Basic covers five incidents; the period they are counted over is stated in the support contract. Incidents related to installation support do not count towards the limit if they are reported inside the 30-day installation-support period.
  2. Business hours are Monday to Friday, 9:00–18:00 Central European Time, excluding holidays.
  3. An emergency is a production system down or unresponsive with no workaround available.
  4. Priority engagement time is engineering time per month for your requests: features, integrations or reviews.

Rows under “Support scope for open-source Cozystack features” describe what Ænix supports, not what the software can do. White-labeling, air-gapped installation, backups and GPU sharing with HAMi are part of open-source Cozystack and available to everyone. Remote access to your clusters only happens with your approval, for the session you approve.

List prices are shown in USD. Contracts with AENIX s.r.o. are in EUR.


What your estate actually costs

The tiers are priced per 10 physical nodes, so the list price is arithmetic rather than a starting point to negotiate from. A worked example at annual-billing prices, per month:

Physical nodesPackagesBasicStandardPlus
101$1,250$3,000$5,500
202$2,500$6,000$11,000
404$5,000$12,000$22,000
606$7,500$18,000$33,000

Two honest caveats. Nodes round up to the next package — 44 nodes is five, not 4.4. And this covers the subscription only: migration, a Platform Readiness Assessment, a pilot or managed operations are separate and quoted after scoping, because they depend on what you are moving and how much of the running you want us to do. Work outside the tier’s scope is billed at $150 per hour.

If your estate is large enough that the table above stops looking sensible, that is the point where the conversation becomes a programme rather than a price list, and we would rather scope it than have you multiply your way to a number neither of us would stand behind.

Services (priced separately)

Platform Readiness Assessment

A fixed-price engagement in two variants: 14 days (focused, one workstream) or 28 days (full, all workstreams and a Phase 2 roadmap). It produces a written current-state review, target architecture, migration roadmap and risk register. The price is agreed before it starts.

Platform Readiness Assessment →

Pilot

A defined slice — one workload class, one customer cohort, one site — used for multi-region operator programmes, which typically run a 3-6 month pilot. Quoted once the slice is defined.

Platform build

  • Ænix Public Cloud Platform at provider scale: productized installer, live in weeks once the hardware is ready.
  • Multi-region national or operator programmes: a 3-6 month pilot, then 9-18 months to full multi-region production.
  • Ænix Private Cloud Platform: after the assessment, a 3-12 month build depending on scope.

Programme builds are quoted per RFP; the drivers are estate size, migration volume, regulatory scope and how much of the operating model you want us to run.

Managed operations

A monthly retainer after deployment: platform operations, monitoring, incident response, capacity planning and quarterly architecture reviews. Set with the build scope.


Model the numbers yourself

Three calculators, each with its own model and its own sources. Each one exports a PDF you can hand to finance.

  • Platform TCO calculator — five-year TCO against ten on-prem platforms: VMware, Nutanix, OpenShift, Proxmox, OpenStack, CloudStack, OpenNebula, Harvester, Rancher and Virtuozzo. Software, one-time migration and personnel, with a break-even point.
  • Cloud repatriation calculator — your AWS, Azure or GCP bill against the same workload on owned or rented hardware.
  • Hosting-provider unit economics — monthly P&L if you resell managed services: revenue, cost of goods, headcount, payback.

Public sector / government procurement

For governments and sovereign cloud consortia, Ænix engages through public-sector procurement (RFI / RFP). AENIX s.r.o. (Czech Republic) handles EU procurement; AENIX INC (Delaware, USA) handles US procurement. Multi-year programmes are priced through the procurement process itself.

Sovereign Cloud Builder service →

Procurement portals we are familiar with:

  • Kazakhstan — goszakup.gov.kz, mitwork.kz, zakup.sk.kz
  • EU member states — eTendering and member-state portals

Reseller / partner pricing

Up to 40% margin on Ænix subscriptions and support for resellers, integrators and distributors. Includes deal registration, sales kit, technical pre-sales support, L3 support access and training.

Partner Program →


Ready to discuss?

Book a discovery call. We’ll confirm platform fit, support tier and engagement scope.


Cozystack is open source under Apache 2.0. The Ænix commercial modules are proprietary and come with a subscription. List prices are in USD; contracts with AENIX s.r.o. are in EUR.